Your data stays yours

Our 5 promises

1. 01

   Only what is needed

   We use your product photos and product data, not your orders, invoices or purchase prices.

   How we do it

   • Spreadsheets from portals about ordering, prices, invoices or stock are skipped.
   • Columns such as purchase price, margin and discount get the role 'ignore' in Enrich.
   • From your ERP we only take the retail price.

   Good to know If a connection sends more, we do not use it. It can still be in the raw data of that connection.
2. 02

   Secure and isolated

   Your login details are encrypted, and your organization is isolated from other customers.

   How we do it

   • Passwords of connections are encrypted with a separate key. In the app you can replace them, not read them back.
   • Everything is filtered on your own organization. What is not explicitly allowed stays closed.
   • Remove someone from your team and their access is gone within a minute.
   • An AI service only gets the photo or text that task needs.

   Good to know Our servers only decrypt a password to make the connection work.
3. 03

   Your images, your choice

   Your images go wherever you want: to your computer, your webshop or your own server.

   How we do it

   • Download in your own formats, or everything at once as a zip.
   • To Shopify, Shopware, Magento, WooCommerce, Scayle or via FTP/SFTP.
   • A deleted photo can be restored.

   Good to know A deleted photo is not automatically removed from your webshop, and we still keep it on our side.
4. 04

   Independent

   A Dutch company that works with your ERP, your webshop and your brands.

   How we do it

   • Our own connections with ACA, Business Central, LS Central, SRS, easyPOS and more.
   • Every webshop through its own connection, or via FTP/SFTP.
   • Brands share through Open Brand Exchange, an open protocol for any software.

   Good to know Open Brand Exchange is still a draft version.
5. 05

   Plain euros, no credits

   You see beforehand roughly what an AI image costs and afterwards exactly what you paid, per image.

   How we do it

   • Before you start you see an estimate in euros (±) per image.
   • Every AI action is listed in your balance, in euros, with date and description.
   • Your balance and your invoices are in euros.

   Good to know An estimate stays an estimate. What you pay is listed in your balance afterwards.

Everything at a glance.

• Data processing agreement How we process your data on your instructions. Available on request.
• List of subprocessors Which services we use and what we use them for. Available on request.
• Website privacy policy Forms, cookies and statistics for this website.
• Support Response times and how to reach us.

Photopilot staff can look into your account for support. A brand only sees your data if you switch that on yourself.

Updated 9 November 2026