Ask by item, batch, or source: why is item X on review, which images are missing in slot Y, or why has batch Z not been published yet? The AI assistant looks at workflow status, source, match, and publication step. If work is blocked, call or WhatsApp us afterwards.

Usually there is uncertainty in the match, the image slot, or the output rule. Think of EAN/GTIN, supplier article number, color code, pose, or article group. Reliable matches proceed; doubtful cases remain visible so someone can specifically approve or correct them.

Send a sample file, ZIP, portal export, or folder structure. We compare filename, path, EAN/GTIN, color code, and item number with your feed and adjust the naming convention per brand. After that, new drops run through the same workflow automatically.

We use automatic approval only with high match certainty and fixed rules for cropping, background, image slot, and publication. Per brand, collection, or article type, you can determine where human approval remains necessary before image or content goes live.

No. New deliveries enter as a batch with versioning and an audit log. You can see who, when, and which items were affected, and decide through approval or export rules what may replace existing live images.

Then we look at publication status, required product data, image slots, and export destination. Shopware, Shopify, Scayle, Azure, FTP, PIM, or custom shops each have their own rules; always mention item, batch, and destination in support.